AEO Indonesia Online
Digital AEO certification service platform managed by the Directorate General of Customs and Excise, Ministry of Finance of the Republic of Indonesia.
Submission of AEO Data Change Requests via AEO Indonesia Online
In relation to the management of Authorized Economic Operator (AEO) data, we hereby inform all AEO-certified companies that requests for changes to AE...
Signing of the MRA AEO program between the Indonesian customs administration (DJBC) and Japan
On October 6, 2025, in Osaka, Japan, the Mutual Recognition of the Authorized Economic Operator Programs (MRA AEO) was signed between the Directorate...
Registering an Account in AEO Indonesia Online
Step 1: Sign in with GoogleClick the button below to connect your identity instantly.[ G | Continue with Google ]No long forms to fill out.No need to...
AEO Introduction
WHAT IS AEO?In an era of globalization and increasingly complex international trade, the security and speed of goods delivery are crucial. One initiat...
AEO Certification Process
REVIEW OF APPLICATION FILE AND DOCUMENT COMPLETENESSFor submitted applications, a validator will be assigned to review the application files and docum...
AEO Benefits
An Authorized Economic Operator (AEO) who has been recognized is granted certain customs treatment. The customs treatment provided is either general a...
About
Authorized Economic Operator
Economic Operators recognized by the Directorate General of Customs and Excise and thus receive certain customs treatment.
Companies certified by the Directorate General of Customs and Excise as parties that meet security and compliance standards in the global supply chain.
- Manufacturers
- Exporters
- Importers
- Customs Brokers
- Transporters
- Other parties related to the global supply chain function
Why Choose AEO
We Are Here to Grow Your Business Securely and Safely
General Customs Treatments
Recognized as a partner of the Directorate General of Customs and Excise; Receive special services provided by a Client Manager; Priority for participation in new programs initiated by the Directorate General of Customs and Excise; Receive customs consultation and/or assistance services outside of Customs Office hours.
Specific Customs Treatments
Obtaining a low-risk company designation; Document review and/or physical inspection based on risk management in accordance with applicable regulations; Priority for simplified customs procedures; Priority for customs services; Special customs services to ensure the smooth flow of goods into or out of the Customs Area at the port of loading or discharge, taking risk management into account; Conveniences regulated by customs laws and regulations.
Mutual Recognition Arrangement (MRA)
Facilitation mutually agreed upon with the customs administration of another country in a Mutual Recognition Arrangement
Other Government Agencies
Facilitation and coordination with other government agencies for integrated services and simplified procedures for AEO-certified companies.
Public Consultation
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User Guide
How to Use AEO Indonesia Online
Follow these steps to start and complete your AEO certification journey using our digital platform.
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