An Authorized Economic Operator (AEO) who has been recognized is granted certain customs treatment. The customs treatment provided is either general and/or specific in nature.
General customs treatment is granted to all types of operators, including but not limited to:
- Being recognized as a partner of the Directorate General of Customs and Excise;
- Receiving special services in the form of services provided by a Client Manager;
- Receiving priority to participate in new programs initiated by the Directorate General of Customs and Excise; and/or
- Receiving consultation and/or customs assistance outside of the customs office's working hours.
Specific customs treatment is granted based on the type of operator, including but not limited to:
- Receiving the designation of a low-risk company;
- Document review and/or physical inspection based on risk management in accordance with applicable regulations;
- Priority for customs procedure simplification;
- Priority for receiving customs services;
- Special customs services for the smooth movement of goods in and out of Customs Areas at loading and/or unloading ports, taking risk management into account; and/or
- Facilitation provided under customs regulations and other relevant legislation.
In addition to the certain customs treatments mentioned above, AEOs also receive treatment in the form of:
AEO Benefits
- Facilitation agreed upon with foreign customs administrations under a Mutual Recognition Arrangement (MRA); and/or
- Facilitation provided by government agencies in accordance with applicable laws and regulations.
